Terms & Conditions

HaruBowl Terms & Conditions

Effective Date: 17 September 2024

 

1. Introduction

Welcome to HaruBowl! These terms and conditions (the “Terms”) govern your use of our website [Insert URL] and any services provided by HaruBowl (collectively referred to as “Platform”). By accessing or using our Platform, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using our Platform.

 

2. Eco-Friendly Commitment

HaruBowl is dedicated to providing eco-friendly and sustainable pet products. All products sold on our Platform adhere to high environmental standards. We work closely with suppliers to ensure that materials, packaging, and production methods minimise negative impacts on the planet.

 

3. Disclaimer

The Platform and its contents are provided on an 'as is' basis. While we strive to provide accurate information, we make no guarantees or warranties regarding the accuracy, completeness, or suitability of the products and information provided on our Platform. All images, descriptions, and information may vary slightly from actual products. This includes, but is not limited to, variations in product color due to display settings.

 

4. Product Availability

All products are subject to availability. While we make every effort to keep our stock levels updated, HaruBowl cannot guarantee that a product listed as available will remain in stock. We reserve the right to discontinue or modify any product or service without notice.

 

5. Pricing and Payment

All prices on our Platform are in [Insert Currency] and are subject to change without notice. We aim to ensure that the pricing is accurate; however, we reserve the right to correct any pricing errors. Payment can be made using [Insert Payment Methods], and orders will only be processed upon successful completion of payment.

 

6. Order Confirmation and Cancellation

Upon placing an order, you will receive an email confirmation. However, HaruBowl reserves the right to reject or cancel any order for reasons including but not limited to product unavailability, pricing errors, or payment issues. If your order is canceled, you will receive a refund for any payment made.

 

7. Shipping & Delivery

We ship to [Insert Countries/Regions]. Delivery times vary depending on the location and shipping method chosen at checkout. While we aim to deliver within the estimated timeframes, delays may occur due to unforeseen circumstances. HaruBowl is not responsible for delays caused by third-party carriers.

 

8. Returns & Refunds

We want you to be happy with your purchase. If you are unsatisfied, you may return the product within [Insert Days] days for a refund or exchange. The product must be unused, in its original packaging, and in resalable condition. Shipping fees are non-refundable, and return shipping costs will be borne by the customer unless the product was faulty or incorrect. Please refer to our detailed Returns & Refund Policy [Insert Link].

 

9. User Accounts

To access certain features of the Platform, you may be required to create an account. You must provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account and password. HaruBowl is not liable for any unauthorized use of your account.

 

10. User-Generated Content

By submitting any content (reviews, images, etc.) to our Platform, you grant HaruBowl a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, and display such content. You warrant that you own the content and that it does not infringe upon the rights of any third party.

 

11. Sustainability Initiatives

HaruBowl is committed to promoting eco-friendly practices. We encourage customers to recycle packaging and choose sustainable products. We aim to reduce our carbon footprint by working with suppliers who share our commitment to sustainability.

 

12. Intellectual Property

All content on the Platform, including logos, product descriptions, images, and text, is the property of HaruBowl or its licensors. You may not reproduce, distribute, or exploit any part of the Platform without prior written permission from HaruBowl.

 

13. Limitation of Liability

To the fullest extent permitted by law, HaruBowl is not liable for any damages arising from the use or inability to use the Platform or products purchased through the Platform. This includes indirect, incidental, or consequential damages.

 

14. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy [Insert Link] to understand how we collect, use, and protect your personal information.

 

15. Changes to the Terms

We reserve the right to update or modify these Terms at any time. If changes are made, we will notify you by updating the "Effective Date" at the top of this page. Continued use of the Platform after changes are posted will constitute your acceptance of the updated Terms.

 

16. Governing Law

These Terms are governed by the laws of [Insert Country], without regard to its conflict of laws principles. You agree to submit to the jurisdiction of the courts located in [Insert Jurisdiction].

 

17. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at [Insert Contact Email or Phone Number].